“Good.
You do not need to.”
A consultation here is a clinical conversation, not a sales appointment. Whatever you bring, we begin there.
A clinical assessment, not a sales appointment. You do not need to arrive knowing what to book — only what you have noticed, what you are curious about, or what you would like to understand. We work the rest out together.
Begin with what you have noticedThe conversation
Bring what you have noticed: a line that now remains when your face is still, skin that looks tired when you are not, a change in proportion, or simply the sense that you no longer quite recognise what you see in the mirror.
The consultation is where we work out what has changed, what may be causing it and whether treatment is likely to help.
“Good.
You do not need to.”
A consultation here is a clinical conversation, not a sales appointment. Whatever you bring, we begin there.
The assessment
A structured clinical conversation in five movements — at your pace.
Your concern is the starting point. You do not need medical language or the name of a procedure. Explain what bothers you, when you began to notice it and what you would — and would not — want to improve.
Two concerns can look similar in a mirror and require completely different plans. A tired under-eye may involve hollowing, pigmentation, thin skin, fluid or several of these together. A heavier lower face may reflect changing support, skin laxity, muscle activity or proportion. Identifying the relevant layer matters more than choosing a treatment.
Your medical history, medicines, allergies, previous procedures and relevant lifestyle factors are reviewed before any recommendation is made. The assessment also considers your anatomy, facial movement, skin condition and the practical recovery a treatment may require.
We discuss the likely degree of improvement, limitations, risks, recovery, alternatives, maintenance and the option of doing nothing.
For a new patient or a new treatment, I do not routinely assess and treat on the same day. Space between the two appointments gives you time to consider the information, ask anything that occurs to you afterwards and decide without the momentum of already being in the treatment room.
Consent is not simply a signature.It is a decision made with enough information and enough time.
Where it can lead
A useful consultation is measured by the quality of the decision, not by whether something is booked.
A tailored plan, with priorities, limitations and timing discussed openly.
Sometimes less achieves what actually matters.
Including referral elsewhere when that serves you better.
When waiting is the better clinical decision.
Offered with the same confidence as any plan.
Patient perspective
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One line of responsibility
I carry out the assessment, make the clinical recommendation, perform the treatment and remain responsible for follow-up. The reasoning behind the plan is not handed from one person to another, and you do not have to explain the same concern again at every stage.
That continuity is part of how odNOVA was designed: one clear line of responsibility from the first conversation onwards.
Practicalities
Comprehensive
If you are new to odNOVA, considering a new type of treatment, have more than one concern or would like your face and skin assessed as a whole.
The appointment allows time for a full history, examination, photographs where appropriate, discussion of priorities and a tailored treatment plan.
The assessment fee is credited in full towards a future treatment.
Focused
Appropriate when we already know each other, or when you have one specific treatment or skincare question that does not require a full assessment.
Preparation
Much of the clinical groundwork happens before we meet. Secure medical and skin-health forms are sent in advance, allowing me to review your health, medicines, relevant supplements and skin history before the consultation. You do not need to reconstruct everything from memory in the room.
Please bring, or be ready to discuss:
You are expected to bring questions. A cooling-off period between assessment and treatment gives you time and space to consider the plan. You are under no obligation to book treatment during the consultation — or afterwards.
This page does not ask for medical information. Health and skin-history details are collected through the clinic’s secure pre-consultation route.
Afterwards
Whether the answer is a treatment plan, a smaller intervention than expected, a recommendation to wait or no treatment at all, the consultation should leave you understanding your face — and the question you came with — more clearly than when you arrived.